Refund policy
Last updated 3 November 2026
We want you to buy a course only when you are sure it suits you, so every course has a free demo. If something still goes wrong, here is how refunds work.
When you can get a refund
- Within 7 days of purchase, if you have watched no more than 3 lectures of the course.
- If you were charged twice for the same course — the extra payment is refunded in full.
- If you paid but the course did not unlock and we cannot fix it within 2 working days.
When refunds are not given
- After 7 days from purchase, or after more than 3 lectures have been watched.
- If the account was suspended for sharing content or breaking our Terms.
How to ask
Raise a ticket in the app (Help & support → Payment) or write to support@abacademy.in with your registered phone number or email and the order ID. We reply within 2 working days.
How you are paid back
Approved refunds go back to the original payment method through Razorpay. Banks usually take 5–7 working days to show the money. If a payment failed but money left your account, your bank normally reverses it automatically within 7 working days.
Grievances
If you are not satisfied with a refund decision, write to support@abacademy.in with “Grievance” in the subject, or to AB Academy, Moldiyar Tola, near Gayatri Bhawan, Mokama, Bihar 803302.